I spoke to Robert on the phone and he convinced me to give these a try. I am a PT and these are very similar to the gowns that I was buying from another company, maybe these are a little better. I switched because my other supplier ran out of stock and wasn't very good at communicating when they will be back in stock. Anyway, I appreciated the customer service from the Assistedlivingstore. They got them out for me the same day!